FOR PROVIDERS

REFER A PATIENT

Compassionate care begins with a simple referral. 

Early hospice referrals give patients and families more time for comfort, support and quality of life. We partner with physicians, hospitals, nursing homes and healthcare professionals throughout the Hudson Valley to provide expert end-of-life care wherever patients call home.

Our Referral Center is open 8:00 a.m. to 6:00 p.m., 7-days a week, 365-days a year and can be reached at 845-240-7555 or by encrypted email at Referralcenter@hvhospice.org. For after-hours assistance, our answering service and 24-hour on-call clinical team are always available. Our goal is to make referring a patient as easy and convenient as possible.

WHEN IS IT TIME FOR HOSPICE?

Hospice is appropriate for patients with a life-limiting illness who have a prognosis of six months or less if the disease follows its expected course. Earlier referrals allows patients and families to receive the full benefit of hospice services, including expert symptom management, emotional support, and personalized care.

Your patient may be hospice eligible if they:

  • Have a prognosis of six months or less.
  • Continue to decline despite medical treatment.
  • Have experienced multiple hospitalizations within the past six months.
  • Are no longer benefiting from curative treatment.
  • Wish to focus on comfort and quality of life.
  • Ask questions such as, “How much time do I have?”
  • Have caregivers who express exhaustion or increasing difficulty managing care.
Health Care Professionals
STARTING THE CONVERSATION

Many healthcare professionals worry that introducing hospice will take away hope. In reality, patients and families often appreciate honest conversations that focus on their goals, priorities, and quality of life.

Helpful ways to begin the discussion include: 

  • “Describe a good day for you.”
  • “What are your goals for your care?”
  • “Knowing where we are now, what is most important to you?”
  • “I think it’s time we shift our focus toward comfort and quality of life.”
  • “There is a team that can support both you and your family through this.”

Remind patients that hospice care is not about shortening life. Hospice focuses on maximizing comfort, dignity, and quality of life while providing compassionate support for both patients and those who love them.

WHY EARLIER REFERRALS MATTER

Late hospice referrals are common, but they can significantly limit the comfort, guidance and support available to patients and families. Hospice is designed to provide compassionate care over time, helping individuals live as fully and comfortably as possible while giving families the education, reassurance and support they need throughout the journey.

Patients referred earlier benefit from proactive management of pain, shortness of breath, anxiety, nausea, agitation and other distressing symptoms. Hospice clinicians have the time needed to assess changing needs, adjust medications and create individualized care plans that maximize comfort.

When hospice begins earlier, patients are less likely to experience repeated emergency department visits, hospitalizations or invasive procedures that may offer little improvement in quality of life. Care remains focused on comfort, dignity and the patient’s personal goals.

Early hospice involvement allows meaningful conversations about goals of care, advance directives and treatment preferences before a crisis occurs. These discussions help ensure medical decisions reflect what matters most to each patient.

Hospice provides counseling, education and emotional support for both patients and families. Earlier referrals give families time to prepare, ask questions and feel supported throughout one of life’s most difficult transitions.

Hospice helps patients spend less time managing medical crises and more time focusing on the people, experiences and moments that matter most. Earlier referrals create opportunities for peace, connection and lasting memories.

PARTNERING WITH HUDSON VALLEY HOSPICE

We are honored to partner with physicians and healthcare professionals throughout our community. A referral simply gives patients and families the opportunity to learn about hospice and determine whether our services are right for them. Patients remain eligible for hospice when they have a terminal illness with a prognosis of six months or less.

Common diagnoses include:

  • Cancer
  • End Stage Cardiac Disease
  • COPD
  • ALS
  • Parkinson’s Disease
  • End Stage Kidney Disease
  • End Stage Liver Disease
  • Senile Degeneration of the Brain
  • Other advanced life-limiting illnesses
FOR PHYSICIANS

Did you know that your patient can remain under your care while receiving hospice services?

Most patients prefer to keep their own physician throughout hospice care. We work collaboratively with attending physicians, providing regular communication while supporting patients with an interdisciplinary team that includes nurses, social workers, hospice aides, chaplains, volunteers and hospice physicians.

Our staff is available to explain your role in the patient’s care and assist with Medicare, Medicaid and private insurance billing questions.

Healthcare professionals who participate in HealtheConnections can securely access their patients’ hospice information through their existing portal. If you are not currently a HealtheConnections user, we will work with you to ensure you remain informed throughout your patient’s hospice journey.

hospice health care professionals
HOSPITAL & HEALTHCARE PARTNERS

We work closely with the following hospitals to provide a specialized, extra level of care and comfort for your patients. We partner closely with hospitals throughout the Hudson Valley to provide seamless transitions of care and timely hospice admissions.

Our hospital partners include:

Patients whose pain or symptoms cannot be effectively managed in another setting may qualify for General Inpatient Hospice Care. If inpatient hospice is not appropriate, our team will coordinate a safe transition home or to a nursing facility. We encourage healthcare professionals to contact our Referral Center prior to discharge so we can coordinate durable medical equipment, medications and other services needed to ensure a safe and comfortable transition.

Following discharge, we help patients remain safely at home whenever possible, reducing unnecessary hospital readmissions, emergency department visits and after-hours calls to physicians.

PROVIDER RESOURCES

We offer a variety of educational materials and clinical resources to assist healthcare professionals in caring for patients with serious illness.

Available downloads include:

Hudson Valley Hospice Formulary

When developing a patient’s plan of care, our clinical team utilizes medications included in the Hudson Valley Hospice Formulary whenever appropriate. Medications not listed may still be approved after review by our interdisciplinary team, including our Medical Director. Providers are encouraged to review the formulary to assist with coordinated prescribing and continuity of care.

READY TO REFER A PATIENT?

Our Referral Center is available 24 hours a day, 365 days a year to answer questions, discuss eligibility and coordinate hospice admissions. A referral is simply an opportunity for patients and families to learn about hospice care. The earlier the conversation begins, the greater the opportunity to provide comfort, dignity and compassionate support when it matters most.

Hudson Valley Hospice Pain Relief
AvantiScripts FORMULARY:

When determining a patient’s plan of care, our team will utilize the medications on this list whenever possible. To coordinate prescriptions and care plans, other providers involved in the patient’s care need to be aware of what the Hudson Valley Hospice team will be using. Medications not on this formulary can be approved, but only after they are individually reviewed by Hudson Valley Hospice’s interdisciplinary team, including the Medical Director. Please follow the link provided to download a full pdf version of the AvantiScripts Formulary

hospice health care professionals
OUR PARTNERS:

Hudson Valley Hospice works closely with the following hospitals to provide a specialized, extra level of care and comfort for your patients:

hospice health care professionals
OUR PARTNERS:

Hudson Valley Hospice works closely with the following hospitals to provide a specialized, extra level of care and comfort for your patients: