Hudson Valley Hospice has earned the 2024 SHPBest™ “Superior Performer” Caregiver Experience Award

(Poughkeepsie, NY) – Michael Kaminski, President and CEO, announced that Hudson Valley Hospice has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family experience score that ranked in the top 20% of all eligible SHP clients for the 2024 calendar year.  “The high scores given on this Medicare survey by the families of our patients is a tribute to our clinical and support staff’s dedication to the hospice mission of providing comfort and freedom from pain and anxiety during a patients’ final days.”

Karen Roberts, Vice President Mission Quality and Corporate Compliance Officer added “We are honored to be recognized as a Superior Performer by Strategic Healthcare Programs (SHP) for our outstanding Hospice CAHPS scores.  This award reflects our unwavering commitment to delivering compassionate, patient and family-centered care.  It is a testament to the dedication and excellence of every member of our team.”

The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2024 award recipients were determined by reviewing and ranking the overall CAHPS Hospice caregiver experience score for more than 1,800 hospice providers.  With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made the family and caregiver experience a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.

“SHP recognizes how much hard work is involved in providing excellent patient care, and we are proud to acknowledge the tireless efforts of our top-performing customers through our annual SHPBest award program.  These organizations care deeply about the patient experience and they never stop striving to improve every single year,” said Kevin Vogel, President of SHP.

Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/hospice/shpbest-cahps-hospice/.

About Hudson Valley Hospice

Hudson Valley Hospice is the premier provider of end-of-life care in Dutchess and Ulster Counties, providing compassionate care, programs, services and support to over 630 individuals, and their loved ones, who are faced with a life-limiting illness.  Our clinical staff includes Hospice and Palliative Care Certified Registered Nurses, Board Certified Physicians, Nurse Practitioners, Social Workers, Home Health Aides, Spiritual Care Chaplains, Grief and Bereavement Counselors and Volunteers.  Hudson Valley Hospice goes beyond the basic government mandated requirements of hospice care and also offers Music Therapy, End of Life Doulas, Pet Therapy, Reiki and more.  Medical equipment, oxygen and medications are also provided.  Everything we do is geared toward providing the best quality of life for patients during their final months and weeks, whether they are at home, at our Hospice House, in a nursing home, in a hospital, wherever they call home.   To learn more above Hudson Valley Hospice, please call 845-485-2273 or visit www.hvhospice.org.

Hospice is a benefit of Medicare, as well as many insurance plans.  Donations to Hudson Valley Hospice Foundation help to support those who may be uninsured or under-insured and provide for non-formulary drugs, equipment, programs and services and more.  To make a donation, visit us at www.hvhospicefoundation.org or call 845-240-7609.

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions.  Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes.  Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.